Issues with earwax?

Earwax is a naturally produced secretion called cerumen from glands in the outer part of the ear canal.

Protecting the ear by trapping and preventing dust, bacteria and other germs and small objects from entering and damaging the ear, earwax has antibacterial properties to prevent infection.

Earwax is normal, and typically we produce enough to serve its purpose. In some people, the glands produce an excessive amount of earwax which can build up and block the ear canal.

Common signs and symptoms of earwax blockage are:
• Earache or ear pain
• Blocked feeling in ears
• Noises in the ear (tinnitus)
• Hearing loss
• Itchiness in or around the ear

It is really important not to use cotton buds to clear or clean the ear as this can cause additional damage by pushing wax deeper into the ear canal.

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At Phoenix Healthcare, our trained Ear Hygienists will complete an ear hygiene assessment before treatment using the microsuction method. If there is a medical issue which prevents the treatment from happening, we will recommend seeking further medical advise which could include scheduling an appointment with our GP at the Health Hub.

Microsuction is performed using a microscope and a thin tube attached to a suction machine to gently remove ear wax from your ear canal.

Microsuction is accepted as the most comfortable and safe method of ear wax removal and is suitable for adults.

Ear wax appointments are only 10-15 minutes and can provide immediate relief from symptoms.

Let us help you, book an appointment for ear cleaning with one of our hygienists today.

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Getting ready for your appointment

Please make sure you arrive at least 10 minutes before your scheduled appointment time.

If you arrive late, you may be asked to rebook or have reduced time with our ear nurse or technician. Appointments are 15 minutes only.

Our clinic is located at Unit 9, 166 Moorhouse Ave, and can be accessed via our entrance facing Antigua Street, behind Freedom Furniture. You can park in the main parking area directly outside the Phoenix Health Hub entrance.

Please note, we do not accept cash payments and the charge for the service still applies even if earwax removal is unsuccessful. If you are in doubt about whether this is needed please contact your medical provider for advice.

If you need to reschedule, cancel or have any questions, please phone the office on 03 260 1260.

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