Personal Care

At Phoenix Healthcare, we provide personal care services that cater to the unique demands of maintaining an independent lifestyle at home.

We focus on understanding individual health conditions and personal care requirements, crafting personalised care plans with client and family input, and respecting client preferences to ensure comfort at home.

Comprehensive personal care services at home

Our commitment to quality care includes assistance with a variety of personal support, including but not limited to:

• Personal hygiene. Assisting with safe and comfortable personal hygiene routines such as bathing, showering, dressing, undressing and other similar personal care tasks.
• Continence care. Offering discreet and respectful assistance with bladder care, bowel care, and toileting needs.
• Personal grooming. Supporting clients with grooming tasks such as brushing hair, shaving, and cutting fingernails (excluding toenails).
• Nutrition and hydration. Ensuring clients are properly nourished and hydrated, including assistance with eating or drinking as needed.
• Medication assistance. Helping clients manage their medication schedule, including reminders and prompting where appropriate.
• Mobility needs. Providing support with moving safely around their own home, including transfers from beds, chairs, or wheelchairs.
• Meal preparation. Ensuring nutritious meals according to dietary needs.
• Physical support. Providing aid with mobility and physical activities unique to the client’s health condition.

Community support workers who truly care

At Phoenix, our support workers are dedicated to providing more than just personal in-home care—they deliver companionship and a personal touch to ensure a fulfilling life. Whether you’re recovering from an injury or managing a disability, our team is here to assist with:

• Daily living assistance and support with getting dressed, washing, maintaining hygiene, and other essential tasks.
• Health and disability support tailored to individual needs, with coordination and support from home health professionals when necessary.
• Emotional and social support to enrich daily experiences through meaningful conversations and companionship.

Empowering independence

We believe every person deserves control over their care, and we’re committed to empowering our clients by:

• Liaising with government or individualised funding entities to ensure choice and flexibility in support allocations.
• Working closely with other providers including your case manager to create a robust support network.
• Providing personal in-home care that aligns with a person's lifestyle, goals, and unique preferences.

Flexible and responsive care

We understand that personal care needs can change, and our community support services are designed to adapt, ensuring the right balance of assistance and independence.

• Home support. Flexible assistance in your own home, tailored to meet evolving needs.
• Carer support. Offering extra support for family carers to ensure a sustainable care arrangement.
• Community connection. Helping clients remain an integral part of their community by encouraging engagement in preferred activities and social networks.

By partnering with Phoenix Healthcare, you’ll receive adaptable, compassionate care from a committed team who truly values your independence and wellbeing.

We'll work alongside you to ensure you can maintain maximum independence at home, and in the community, with the help and support you require.