We've got a fresh new look for you! Explore our home and community support services today.
Discover how Phoenix Healthcare can help you with personal care, daily living assistance, community participation, rehabilitation, wellness, and more.
Phoenix Healthcare supports individuals at every stage of their journey, whether you know exactly what you need or are just beginning to explore your options:
If you’ve already been assessed as eligible for funded support through Needs Assessment service Co-ordination (NASC) or another provider, we make accessing our services easy:
If you’re unsure whether you qualify for government-funded support, we can guide you through the process:
We’re committed to providing reliable, high-quality services that align with the goals of funders and referrers. Here’s how we work with you:
We handle incoming referrals quickly, ensuring clients are onboarded seamlessly and without delay.
Our client-centred approach ensures that care plans meet both client needs and contractual requirements, delivering measurable outcomes.
We provide transparent updates and reports on client progress and service delivery, maintaining open communication with all stakeholders.
With a deep understanding of contractual guidelines and Disability Support Services (DSS) standards, we ensure services are delivered to the highest standard, giving funders and referrers confidence in our partnership.
Accessing support with Phoenix Healthcare is simple, whether you’re seeking services for yourself, a loved one, or a client.
Reach out by phone, email, or our website to discuss your needs with our friendly team. Our contact details are:
If you’re unsure about eligibility for funded support, we’ll guide you through the process or explore private care options with you.
Together, we’ll create a personalised support plan designed to help you achieve your goals and live independently.
Once your services begin, we’ll provide consistent, high-quality care and adapt your plan as your needs evolve.
Phoenix exists because there is so much more to do to ensure that health is accessible and provides for all that needs it. Every person has a right to healthcare support in a way that matters.
We embody resilience and renewal, overcoming challenges to create opportunities to provide better healthcare for all. Just as the Phoenix grows it wings and rises, we grow stronger with each step together, continually evolving to meet the needs of our clients and communities.
Care is at the core of our being. Every action we take is driven by empathy and a genuine desire to uplift lives. We believe in partnering with the people we provide care for, understanding their unique needs and delivering care that prioritises their well-being above all else.
We strive to lead by example, reshaping healthcare to be more compassionate, accessible and reliable to enable our clients to succeed in their health journey. By addressing unmet needs and supporting the independence of those we care for, we aim to create a ripple effect of positive transformation within the communities we serve and beyond.
Get quick answers to common questions about our healthcare services, designed to support your health and wellbeing every day.
Contact usWe provide a wide range of services, including personal care, community participation, rehabilitation, and caregiver respite. Our plans are tailored to each client’s unique needs and preferences. Dependent on your needs and eligibility for funding, we can provide care 24/7, 365 days a year.
Eligibility is typically determined through an assessment by a NASC agency or other government organisations. If you’re unsure, our team can help you navigate the process and explore alternative options if needed.
