Phoenix Healthcare’s story begins in 2018, when our founders realised access to quality home and community support services could be better.
The mythical phoenix bird signifies strength, determination, passion, resilience and compassion. These attributes underpin our service delivery approach and the qualities we look for in our people.
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From humble beginnings, our phoenix has risen from the garage to the innovative health provider we are today. Offering a range of quality services, we’re proud to walk alongside our clients and funders to ensure accessible healthcare services and better health outcomes for the people of Waitaha Canterbury, our community.
Meet our people
Care and compassion in community health
Our commitment to care, compassion, and collaboration in delivering health and wellbeing services is guided by our values of manaakitanga, whanaungatanga, ngakau pono, auahatanga, and noho haepapa.
Manaakitanga
We demonstrate care and respect by nurturing our community with compassion and kindness.
Whanaungatanga
We're working together to build strong connections and support one another. With you, for you.
Ngakau Pono
We embody integrity by staying true to our values and consistently walking the talk.
Auahatanga
We embrace innovation, and we dare to be different in finding solutions for our kiritaki.
Noho Haepapa
We take accountability seriously, owning our actions and learning from every experience. We own it to grow from it.
Our guiding principles
Phoenix exists because there is so much more to do to ensure that health is accessible and provides for all that needs it. Every person has a right to healthcare support in a way that matters.
To Rise
We embody resilience and renewal, overcoming challenges to create opportunities to provide better healthcare for all. Just as the Phoenix grows it wings and rises, we grow stronger with each step together, continually evolving to meet the needs of our clients and communities.
To Serve
Care is at the core of our being. Every action we take is driven by empathy and a genuine desire to uplift lives. We believe in partnering with the people we provide care for, understanding their unique needs and delivering care that prioritises their well-being above all else.
To Enable
We strive to lead by example, reshaping healthcare to be more compassionate, accessible and reliable to enable our clients to succeed in their health journey. By addressing unmet needs and supporting the independence of those we care for, we aim to create a ripple effect of positive transformation within the communities we serve and beyond.
Putting our values into action
These represent the core truths that shape our actions and decisions as a service provider. They serve as a clear, actionable reflection of our organisation's values.
Self determination
People make their own choices to be in control of their lives
Person centred
Take a whole life approach on focusing on individual needs
Mana enhancing
Contributions of people and their whanau are respected
Easy to use
Supports are accessible, simple, and encourages flexibility
Culturally responsive
We respect individual beliefs, values, and backgrounds