Most people want to live in their own home, but the frail, elderly and people with a disability can find this difficult without support.
Help can be provided by carers (family and friends) and by a home-based care agency. Agencies can provide basic support services so that
the frail, elderly and people with a disability can continue to live in their community.
It includes the following services but not limited to:
Help for people to get out and about for activities, shopping or
Giving clients a hand by taking them shopping, G.P appointments, or
just providing company for a chat
Domestic assistance (Home Help/ Home care) – Household jobs like
cleaning, laundry and ironing
Personal care – includes help with bathing or showering, dressing,
hair care and toileting.
Community nursing - Provided in the home by a qualified nurse (e.g
wound dressing and continence advice).
Some HACC services can be provided either at a Community Centre
or in the home.
Services can include but are not limited to assistance with showering, bathing, dressing and undressing,
personal grooming and toileting
A comprehensive care plan is developed for each individual client with the vision of client centred-cares.
Services can include but are not limited to cutting vegetables and meat, making salad or sandwiches, breakfast, cooking a
Services can include but are not limited to assistance with g.p visits, accessing community pools, physio
or other appointments, Gym assistance and shopping etc. This service is tailored to theneeds of each individual client
and discussed during our comprehensive care plan
If you are worried about a family member being by themselves at home and are concerned about their safety, our supportive
team members can assist with arranging companion services, this can be assistance with sitting with your loved ones and assisting
them with a task, or simply having a cup of coffee with them or taking them out for a walk. Our health team can develop care
plans that would suit client requirements
Domestic Assistance / Home Help
If you require assistance with household tasks, our friendly support workers can assist with tasks such as vacuuming, mopping,
cleaning bathroom and toilet, changing bed linen, laundry assistance and other household tasks as required.
Our friendly health team will discuss this with you during your care plan and will help you determine what supports best suits
If you are recovering from an injury or just would like to have some assistance with your little angels, we can definitely support you.
We can support you to cover normal parenting activities which includes but are not limited to, assistance with tasks relating to developmental
age, ensuring your child is safe at home and during school pick and drop off.
Phoenix Healthcare has registered nurses that deliver community and clinic-based care for individuals.
Our nurses can come to the comfort of your home to provide nursing support such as wound care, catheter care, dressing
changes and general nursing. You can also visit our clinic in Christchurch where you can receive the above services and
can also receive a health check and additional health and wellness assessments
This service gives carers a break from their caring role. A respite worker looks after the person needing care so the
carer can enjoy other activities and interests. These services can be provided at a day care centre or in the comfort of
To assess one’s health needs, a staff member from our organisation meets and discusses day to day requirements. This
information provided is developed as a comprehensive care plan, this is then used by our organisation to provide a tailored
plan that will assist in matching a support worker who is best suited for the required tasks.