Close

Our story

Phoenix Healthcare’s story begins in 2018, when our founders realised access to quality home and community support services could be better. The Phoenix signifies strength, determination, passion, resilience and compassion. These attributes underpin our service delivery approach and the qualities we look for in our people.

From humble beginnings, Phoenix Healthcare has risen from the garage to the innovative health provider we are today. Offering a range of quality services, we’re proud to walk alongside our clients and funders to ensure accessible healthcare services and better health outcomes for the people of Waitaha/ Canterbury, our community.

Our
values

Manaakitanga

Care & Respect
Caring for community

Whanaungatanga

Working Together
With you, for you

Ngakau Pono

Integrity
Walking the talk

Auahatanga

Innovation
Dare to be different

Noho Haepapa

Accountability
Own it to grow from it

Our
principles

Self-Determination

People make their own choices to be in control of their lives

Person-Centred

Take a whole life approach on focusing on individual needs

Mana Enhancing

Contributions of people and their whanau are respected

Easy to Use

Supports are accessible, simple, and encourages flexibility

Culturally Responsive

We respect individual beliefs, values, and backgrounds

Meet Our Team

Get to know the faces behind our success and the stories that inspire our collective growth.

Health at the Hub

Dr Catherine Helms
Dr Catherine Helms
Medical Director / General Practitioner

Catherine brings over two decades of healthcare experience in a variety of settings, including 14 years as a General Practitioner. Locally trained (Dunedin and Christchurch) and with a passion for Women’s Health, Youth and Transgender Healthcare, Indigenous Healthcare, Mental Wellbeing, and Lifestyle Health, she is committed to enhancing services and fostering a sustainable work environment for the Phoenix team. Outside of her professional life, she finds energy in the great outdoors and loves being surrounded by trees and mountains, whether she’s camping, tramping, trail running, or mountain biking.

Dr Sara Gonzalez Rodriguez
Dr Sara Gonzalez Rodriguez
General Practitioner

Sara completed her medical studies in 2015 in Spain, since which time she has worked in Spain and completed her training as a Specialist in Family and Community Medicine in 2020. She enjoys providing continuous care for her patients as a basis for maintaining health. She moved with her husband to New Zealand in 2021 as they both enjoy the New Zealand lifestyle in contact with nature.

Dr Lukas Fern
Dr Lukas Fern
General Practitioner

Lukas has worked in General Practice since 2020 after switching from hospital medicine. His parents migrated from Switzerland and he grew up on an organic farm in Christchurch, he still enjoys working and being in the outdoors and spending time with his young family. He has a special interest in minor surgery but really enjoys all aspects of general practice.

Robin
Robin
Designated Nurse Prescriber

Robin has been a nurse for over 15 years and currently serves as a Designated Nurse Prescriber. She is continuing her studies and is on the path to becoming a Nurse Practitioner. Robin enjoys working with families and individuals, building relationships with people to provide long term, good quality continuity of care. She has done additional training in diabetes management to provide support and care to people who are living with diabetes, which is her passion.

Outside of work, she enjoys spending time with her children and family, cooking, gardening, and going for a walk or run in the hills.

Julz
Julz Demegilio-Rose
Nurse Practitioner
Claire
Claire
Practice Nurse

Our Practice Nurse Claire is passionate about primary/preventative health in the community & enjoy building patient-therapeutic relationships across the lifespan. In her spare time she enjoys exploring walking trails, starting a new craft project or looking after her pet leopard gecko! She has been an integral part of the awesome team at Phoenix Health Hub, where she also supports the ear wax removal clinic.

Megan
Megan
Practice Nurse
Hannah
Hannah
Clinic Receptionist & Admin Support

Hannah has extensive experience having worked in the UK as a medical receptionist for two years. She is thrilled to be in New Zealand and has been a committed member of the Phoenix Health Hub team for quite some time.

Swapna
Swapna
Ear Health Technician

Swapna, our highly experienced ear technician, is known for her friendly demeanour and attention to detail. Her expertise in the microsuction technique guarantees a safe and effective treatment for removing ear wax.

Ali
Ali
Health Coach
Elise
Elise
Health Improvement Practitioner

Originally from the UK, Elise has extensive experience in health and wellbeing. Her work spans various settings and she’s passionate about holistic health. She loves enjoying New Zealand’s stunning outdoors with her family.

Health at Work

Karen
Karen
Occupational Health Nurse Manager

Karen emigrated to New Zealand from the UK in 2006, having been a Registered Nurse since leaving school many years ago. She began her occupational health career in 1999 and still enjoys this specialty, helping to ensure or improve the health of individuals in a variety of workplaces. As the Occupational Health Nurse Manager, she is responsible for the management and specialist clinical care and nursing practices in the unit. Outside of work, she enjoys golf, planning her next travel adventure, and catching up with her sons and grandson.

Rosa
Rosa
Occupational Health Nurse

Rosa has extensive experience and expertise in workplace health and safety. She excels in developing and implementing comprehensive occupational health programs tailored to diverse workplace environments.

Ruth
Ruth
Occupational Health Nurse

Ruth commenced Occupational Health Nursing around 2002, after working in a variety of health settings as a registered nurse. She attained a Graduate Diploma in Occupational Health and Safety from Massey University and has worked alongside a variety of firms from office to industrial company settings. She has a genuine interest in people and what they do for employment. Ruth’s pastime interests are tramping, jogging, gardening, reading and craft.

Leadership Team

Indy Saul
Indy Saul
CEO

With over 15 years of experience working in the health sector including time training as an osteopath my entrepreneurial flare has been central to the growth of Phoenix Healthcare Group. I enjoy spending time at the gym to stay in shape and visiting new places in New Zealand and around the globe. I love business and new ideas on how to improve people’s quality of life.

Claire Pennington
Claire Pennington
COO

Claire is an experienced and strategic operational leader with a distinguished career spanning various significant roles. Her extensive experience and leadership have honed her skills in managing complex operations and steering organisations towards excellence.

Neha Rathore
Neha Rathore
CFO

Neha moved to New Zealand shortly after finishing her Accounting master’s degree in the UK. She is passionate about collaborating with people and building lasting relationships. In her free time, she enjoys volunteering for early childhood learning at the Central Library and supporting the elderly and disabled.

Chenoa Walker
Chenoa Walker
National Health Manager

Chenoa is a dedicated practice manager with over 20 years experience in health administration. She has a passion for quality health service delivery, especially in primary care.

Sharon Barclay
Sharon Barclay
HR Business Partner

Hello there! I’m Sharon, a fervent believer in the untapped capabilities that reside within individuals, especially in the realm of human potential. As a HRBP, my purpose is to guide and inspire others to unlock their latent strengths and unleash human potential! I have clocked up 27 years’ experience across the human service sector in servant/leadership. Manaaki i te katoa engari whaiwhai whakangahau. (Care for the people while having fun!)

Raghav Shekhawat
Raghav Shekhawat
Head of Overseas Operations

Raghav is responsible for overseas operations, looking after Health N Home in Australia. He brings a strategic and results-oriented approach to managing complex, cross-functional teams. Currently based in Christchurch, he oversees the delivery of high-quality services for NDIS, DVA, iCare, NIISQ, and iCare clients. His approach centres on innovation, collaboration, and a commitment to delivering exceptional value to clients and partners.